The small print,
written to be read.

This practice is about removing friction. A website that some people cannot use would be a poor advertisement for that.

The aim is that anyone can read this site, take the assessment, and book a call, whatever device or assistive technology they use. Where that is not yet true, it is named below rather than left for you to discover.

This website targets WCAG 2.1 Level AA — the Web Content Accessibility Guidelines published by the World Wide Web Consortium, which are the reference standard in Canada and internationally.

The practice is based in Ontario and is aware of the Accessibility for Ontarians with Disabilities Act, 2005 and its Integrated Accessibility Standards Regulation. The web accessibility obligations in that regulation apply to public sector bodies and to private organisations with 50 or more employees. As a single-practitioner practice, Lumineer falls below that threshold and is not legally required to conform.

The standard is being applied anyway. Being under the threshold is a fact about headcount, not a reason to build something people cannot use.

Specific measures, so you can check them rather than take them on trust:

• Motion can be switched off. The site has a good deal of scroll-driven animation. Every piece of it respects the reduce motion setting in your operating system: turn that on and the animation stops, the pinned sections become ordinary sections, and nothing moves as you scroll.
• Content does not depend on animation. Entrance animations are opt-in at the page level and disable themselves if the mechanism that reveals content might not run — with JavaScript off, in an embedded frame, or if something fails. The page then renders as plain HTML rather than as a blank screen.
• Legal pages never hide their text. These documents deliberately use no reveal-on-scroll behaviour at all.
• Keyboard operation. Interactive elements are real buttons and links, reachable by Tab and operable by Enter or Space, with a visible focus outline.
• Screen readers. Expanding cards report their state, the assessment’s progress is announced, decorative diagrams are hidden from the accessibility tree, and meaningful images carry descriptive alternative text.
• Structure. One h1 per page and a logical heading order, so a screen reader’s outline is usable. Legal documents also carry a linked table of contents.
• Colour and contrast. Body text is set against deliberately high-contrast backgrounds and the palette was chosen to meet AA contrast for text. Colour is never the only way information is conveyed.
• Text scaling and zoom. Type and spacing are set in relative units, so browser text scaling and zoom to 200% work without content being cut off.
• Forms. Every field has a real label, required fields are marked in text as well as colour, and errors are announced rather than only shown.

Listed because a statement that claims everything is fine is not worth reading:

• Scroll-driven sections. Several sections tell their story through scrolling, including the pinned momentum curve and the day-by-day board. With reduced motion on they present as static content, but the static version is a simplification rather than an exact equivalent.
• Diagrams. Some diagrams carry a lot of meaning visually. They are hidden from assistive technology and the surrounding text explains the point, but a data table equivalent has not yet been built for all of them.
• Embedded booking calendar. The calendar on the contact page is a third-party embed, and its accessibility is determined by that provider rather than here. If it is difficult to use, email instead and a time will be arranged directly — that route is always available.
• Checkout. Buying the e-book hands you to a third-party checkout with its own accessibility characteristics.
• The e-book itself is a PDF. It has not been remediated to full PDF/UA tagging. If you need an accessible version, ask and one will be provided.
• No independent audit has been carried out yet.

There is always a human route. Nothing on this site is the only way to reach the practice or to get what it offers.

• Cannot use the booking calendar? Email aneta@lumineer.partners with a couple of times that suit you.
• Cannot use the enquiry form? Email instead. It reaches the same inbox and gets the same reply.
• Cannot use the assessment? Say so, and it can be worked through with you on a call, out loud, at no charge.
• Need a document in another format? Large print, plain text, or a tagged PDF can be provided.

Accommodations for a Sprint itself — timing, breaks, format, a support person, materials in advance, captioning for an online day — are arranged as a matter of course. Ask when booking, or at any point after. There is no charge for an accommodation and no explanation is required beyond what you want to give.

If something on this site blocks you, please say so. It is the fastest way for it to get fixed, and it is genuinely welcome.

Write to aneta@lumineer.partners, or by post to 320 Bay Street, Toronto, Ontario, Canada. It helps to know the page, what you were trying to do, and what device or assistive technology you were using — but report it even if you would rather not go into detail.

You will get a reply within five working days, and it will tell you either how it has been fixed or when it will be. Feedback can be given in whatever format is easiest for you.